Dog & Cat Vets in Swindon

## Summary Lawn Veterinary Centre is a veterinary clinic offering booked appointments with **15‑minute consultations**, plus **online registration and appointment booking**. It covers routine pets including **dogs, cats, rabbits, hamsters, and guinea pigs**, and uses a **partner service for out‑of‑hours emergencies (Drove Vets)**. In the latest reviews available to us, owners repeatedly describe long-term use (e.g., **15+ years and 24 years**) and mention staff being **efficient**, **good with pets**, and **honest about what’s best for the animal even when it’s not what the owner wants to hear**. ## Services - **15‑minute consultations by appointment** - **Online registration** and **online appointment booking** - **Species seen:** dogs, cats, rabbits, hamsters, guinea pigs - **Emergency care arrangement (as stated on the website):** - During opening hours, clients are instructed to call the clinic as normal for advice. - **Out-of-hours:** emergency care is provided via **Drove Vets**; callers ring the usual number to be put through to Drove’s **24/7 team**. ## Reviews **Google rating:** 4.8 stars from 125 reviews. **“Themes below are drawn from the latest written reviews available to us.”** - Owners describe **staying with the practice for many years** (examples given: 15+ years and 24 years). - Multiple reviewers say the team are **efficient** and **caring** in day-to-day care (including one review specifically about ongoing care for a **cat**). - Decision-making and communication: one owner highlights staff being **honest about what is best for the pet**, even when it isn’t the outcome the owner hoped for. - Handling of pets: one review mentions staff being **really good with** their pets.

## Summary Purton Veterinary Group (Purton Vets) is a veterinary practice with a 4.8★ Google rating from 144 reviews. Recent reviews describe a team that recognises pets by name and creates a familiar, “family” feel for repeat visitors. One owner also mentions receiving a condolence card after their puppy died, suggesting the practice does follow-up gestures around bereavement. Not all feedback is positive, with a recent 2★ review alongside multiple 5★ reviews (no written detail was available for that lower rating). ## Reviews **Google rating: 4.8 stars from 144 reviews.** The latest reviews are mostly 5★, with one recent 2★ rating also present. **“Themes below are drawn from the latest written reviews available to us.”** - Staff being friendly and remembering pets (one owner said “everyone knows” their dog and are always happy to see them). - Supportive handling of pet loss, including sending a sympathy card after a puppy passed away. - Mixed sentiment overall due to a recent low rating (2★) appearing among otherwise very positive recent ratings, though no written complaint was provided in the inputs.

## Summary Eastcott Vets Clinic & Hospital is set up as a clinic and pet hospital with on-site advanced diagnostics (CT, ultrasound and X‑ray), an in-house laboratory, and operating theatres. Its website states it provides a 24-hour emergency service for existing clients, with a vet and nurse on site. Recent reviews include a detailed account of spinal surgery and aftercare for a French Bulldog (with strong praise for the vet involved), alongside serious complaints from other owners about alleged wrong medication and communication/organisation around a booked spay. Concrete specifics supported by the sources include: - Advanced imaging listed on the clinic website (CT scanning, ultrasound, X‑ray) plus operating theatres and a laboratory. - 24/7 emergency care stated by the clinic for its clients, including out-of-hours cover with a vet and nurse on site. - Preventive/clinic-led programmes advertised, including free weight clinics, a free puppy club (1‑to‑1 sessions with a veterinary nurse), and behaviour clinics. - Reviews describing both complex-case surgery/aftercare (back injury) and concerns about scheduling/communication for routine surgery (spay). ## Services Services and capabilities mentioned on the clinic website and in reviews include: - **Routine care:** routine check-ups, annual health checks, vaccinations, flea and worm treatment, microchipping, senior pet care. - **Surgery:** surgeries including **neutering**; a reviewer also describes **spay surgery** and another describes **surgery for a serious back injury** with aftercare. - **Diagnostics and facilities:** **CT scanning**, **ultrasound**, **X‑ray**, on-site **laboratory**, and **operating theatres**. - **Emergency care:** a **24-hour emergency service** and **out-of-hours emergency vet service** (stated to be for the clinic’s clients), with a vet and nurse on site. - **Nurse and preventive clinics:** veterinary nurse clinics (post-operative care, nutrition advice, general health check-ups), **free puppy club** (1‑to‑1 nurse sessions), **free weight clinics**. - **Dental and behaviour:** **free pet dental clinics** (with the **initial dental check-up chargeable**, per the website), and **behaviour clinics**. - **Plans:** “Pet Health for Life Plans” (no pricing or inclusions provided in the supplied summary). ## People - **Chloe** (role not stated, but described as leading the case): One owner credits Chloe with guiding them “through every step” from consultation to **surgery and aftercare** for a French Bulldog with a serious back injury, and says they felt reassured throughout recovery. ## Reviews **Google rating: 4.6 stars from 355 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Complex-case support praised:** one review describes a serious back injury case progressing through consultation, surgery and aftercare, with the owner reporting a strong recovery at six weeks and naming Chloe and the team. - **General service compliments:** reviewers mention “friendly and knowledgeable staff” and say they wouldn’t go elsewhere. - **Serious negative experiences also reported:** one reviewer alleges their dog was given the wrong medication and frames the experience as money-driven; another describes dissatisfaction with **spay-day scheduling**, lack of a clear surgery timetable, and says they were not notified about possible sedation. - **Communication/handling of frustration is disputed:** one reviewer reports being hung up on during a phone call when upset about delays and expectations around updates.

## Summary Drove Vets – Stratton Veterinary Surgery is a veterinary surgery with a 4.8★ Google rating from 207 reviews. In the latest written reviews available to us, owners most often focus on the front-desk experience (being welcomed, helped, and put at ease), the clinic environment being described as “very clean,” and continuity of care—one vet, Jenny, is specifically named for listening closely and reassuring owners during appointments. Another repeated detail is staff remembering both the owner and their dog across visits. ## People - **Jenny (vet)**: Mentioned by name for listening to concerns, “putting my mind at rest,” and being “amazing” with a dog—suggesting owners value her communication and handling during appointments. - **Reception team**: Described as “lovely and helpful,” and as putting clients at ease on arrival; one reviewer also notes staff remember them and their dog, implying familiarity over repeat visits. ## Reviews **Google rating: 4.8 stars from 207 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Owners repeatedly mention a welcoming, helpful reception team that helps them feel at ease as soon as they arrive. - Cleanliness is explicitly called out (“very clean”). - Continuity and personal touch come up in comments about staff remembering the owner and their dog. - Communication during vet consultations is highlighted through specific praise for Jenny listening and providing reassurance.

## Summary Drove Vets – Ridgeway Farm is a veterinary practice (ownership/corporate group not stated in the available information) that owners describe as strong on calm handling and clear decision-making support. Recent reviews repeatedly mention vets taking time to explain options so owners can make informed choices, and being pragmatic about treatment plans rather than overcomplicating care. Practical details also come up, including easy prescription ordering and follow-up care after visits. ## Services Services explicitly mentioned in the available information include: - Veterinary consultations and treatment planning (owners mention being given enough information to make informed decisions). - Handling and assessment of nervous or painful pets (described as calm and confident handling). - New-pet registration checks (one owner registered six dogs and described the visit as “really thorough”). - Prescription ordering (described as easy). - Follow-up care after appointments (mentioned by an owner after registering multiple dogs). ## People - **Lucy (vet)**: Mentioned as “excellent,” with owners highlighting calm, confident handling of pets that are nervous or in pain, and explaining care clearly enough to support informed decisions. - **David (vet)**: Mentioned alongside Lucy with the same strengths: pragmatic treatment plans and communication that helps owners decide what to do next. ## Reviews **Google rating: 4.9 stars from 184 reviews.** Themes below are drawn from the latest written reviews available to us. - Calm, confident handling—especially with pets that are nervous or in pain (Lucy and David are singled out by name). - Clear explanations and decision support: owners say they’re given sufficient information to make informed choices. - Pragmatic treatment plans (praised as practical and sensible). - Day-to-day experience points: a “thorough” registration visit for multiple dogs, “easy prescription ordering,” and mention of follow-up care. - One recent **4-star** rating is present but without written detail, alongside multiple recent 5-star reviews.