Vet's Klinic

Vet’s Klinic is a veterinary practice that offers online booking and a customer portal where registered owners can view medical records, book and pay for appointments. The website also highlights a transparency/tech setup, including glass-fronted prep rooms and “real-time updates with photos and videos” during treatment.

From the latest reviews available to us, owners mention routine procedures such as cat spaying, and some describe compassionate support through end-of-life care. One recent reviewer reports a serious breakdown in communication around test results for a cat with a life‑threatening condition, saying results existed within days but were not relayed for over two weeks.

Services

• •Online booking for appointments (the site notes pricing can vary).
• •Customer portal for registered pets to
• •view medical records
• •book and pay for appointments
• •Treatment updates described as real-time photos and videos shared with owners.
• •24/7 vet advice via VidiVet, stated as free for all registered pets (the site does not provide other out-of-hours or emergency treatment arrangements in the text available to us).
• •Preventative care plan (Health Plan / First Klass Healthcare Plan), including
• •worming tablets
• •flea control
• •vaccinations
• •medication posted direct to the owner’s door
• •Switching support: the practice says it can handle paperwork for clients moving from another vet.
• •Procedures referenced in reviews
• •Cat spay
• •End-of-life care support (described by an owner as compassionate and professional)

Reviews

Google rating: 4.5 stars from 701 reviews. “”

• •Surgery aftercare and explanations: one owner says their cat was spayed and they found the team “helpful and informative,” with the cat recovering.
• •Compassion around difficult appointments: one review describes supportive handling “from when he was young to his last minutes,” including a caring receptionist when booking.
• •Communication and follow-through concerns (serious allegation in one review): one owner reports waiting over two weeks for results they say were available within two days, repeated unsuccessful attempts to get a vet call-back, and that they only got clarity after transferring records to another practice.