Three fluffy white kittens

Vet's Klinic

#12 Vet in Swindon, Wiltshire

4.5
Independent Clinic

Vet's Klinic – Vets in Swindon

Updated January 2026
Independent Clinic

Clinic Overview

Vet’s Klinic is a veterinary practice that offers online booking and a customer portal where registered owners can view medical records, book and pay for appointments. The website also highlights a transparency/tech setup, including glass-fronted prep rooms and “real-time updates with photos and videos” during treatment.

From the latest reviews available to us, owners mention routine procedures such as cat spaying, and some describe compassionate support through end-of-life care. One recent reviewer reports a serious breakdown in communication around test results for a cat with a life‑threatening condition, saying results existed within days but were not relayed for over two weeks.

Services

  • Online booking for appointments (the site notes pricing can vary).
  • Customer portal for registered pets to
  • view medical records
  • book and pay for appointments
  • Treatment updates described as real-time photos and videos shared with owners.
  • 24/7 vet advice via VidiVet, stated as free for all registered pets (the site does not provide other out-of-hours or emergency treatment arrangements in the text available to us).
  • Preventative care plan (Health Plan / First Klass Healthcare Plan), including
  • worming tablets
  • flea control
  • vaccinations
  • medication posted direct to the owner’s door
  • Switching support: the practice says it can handle paperwork for clients moving from another vet.
  • Procedures referenced in reviews
  • Cat spay
  • End-of-life care support (described by an owner as compassionate and professional)

Reviews

Google rating: 4.5 stars from 701 reviews. “”

  • Surgery aftercare and explanations: one owner says their cat was spayed and they found the team “helpful and informative,” with the cat recovering.
  • Compassion around difficult appointments: one review describes supportive handling “from when he was young to his last minutes,” including a caring receptionist when booking.
  • Communication and follow-through concerns (serious allegation in one review): one owner reports waiting over two weeks for results they say were available within two days, repeated unsuccessful attempts to get a vet call-back, and that they only got clarity after transferring records to another practice.

Location

Unit 2, Swindon, Wiltshire SN5 7YW

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