Companion Care (Swindon) Ltd T/A Vets4Pets – Vets in Swindon
Clinic Overview
- The recent written feedback linked to the profile is overwhelmingly negative, although several comments explicitly mention other Vets4Pets branches rather than Swindon itself. - Recurring complaints focus on disputed diagnosis or treatment decisions, including concerns about procedures that reviewers felt were unnecessary or poorly handled. - Communication is another clear theme, with reviewers describing difficulty getting information, dissatisfaction with complaint handling, and slow responses.
Companion Care (Swindon) Ltd trades under the Vets4Pets brand, part of the national Vets4Pets group. Its website presents the practice as a small-animal clinic for dogs and cats, with grooming, rehoming support and a Complete Care Plan for preventative care. Public feedback is limited in number, and the linked Google profile currently shows a very low rating.
Services
- •Routine veterinary care for dogs and cats, with customer feedback mentioning examples such as vaccinations, dental work, surgical procedures and urgent urinary treatment discussions.
- •Grooming.
- •Rehoming support.
- •Complete Care Plan, the clinic’s preventative care plan.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Review comments on price are mixed: one reviewer described a dental procedure as seeming reasonably priced at first, while others criticised charges and the value they felt they received.
People
No individual vets or nurses are named in the available website and review information.
Reviews
Google shows 1.8/5 from 5 reviews, so the review base is very small.
- •The recent written feedback linked to the profile is overwhelmingly negative, although several comments explicitly mention other Vets4Pets branches rather than Swindon itself.
- •Recurring complaints focus on disputed diagnosis or treatment decisions, including concerns about procedures that reviewers felt were unnecessary or poorly handled.
- •Communication is another clear theme, with reviewers describing difficulty getting information, dissatisfaction with complaint handling, and slow responses.
- •Cost and value also come up repeatedly, with criticism of being charged after complications or being quoted high-cost procedures without clear confidence in the outcome.
