Specialist Vets in Swindon

Archway Veterinary Surgery has been operating since 1982 and presents itself as a long-standing, community-focused clinic in Swindon. It is part of the VetPartners group. Recent feedback is very positive, with owners highlighting a caring,...

Archway Veterinary Surgery has been operating since 1982 and presents itself as a long-standing, community-focused clinic in Swindon. It is part of the VetPartners group. Recent feedback is very positive, with owners highlighting a caring, friendly approach, clear communication, and strong long-term relationships with the practice.

- Recent feedback is mostly very positive, with owners describing the team as kind, attentive, and genuinely caring with their animals. - Several reviewers mention a warm, familiar atmosphere, saying staff remember pets by name and make...

- Recent feedback is mostly very positive, with owners describing the team as kind, attentive, and genuinely caring with their animals. - Several reviewers mention a warm, familiar atmosphere, saying staff remember pets by name and make the practice feel welcoming and personal. - Owners also praise the way appointments are handled, highlighting clear explanations, honest discussions about treatment, and support with practical matters such as bookings and payments.

- Several recent reviewers describe the practice as friendly, professional, caring, and helpful. - Reassurance is a recurring theme, with one owner saying they felt their dog was in safe hands. - Recent written feedback is not uniformly...

- Several recent reviewers describe the practice as friendly, professional, caring, and helpful. - Reassurance is a recurring theme, with one owner saying they felt their dog was in safe hands. - Recent written feedback is not uniformly positive: one owner reports a serious complaint about their cat’s infection care and says the clinical notes did not match what they were told about follow-up timing.

- Recent feedback is mixed, with one 5-star review praising the staff and saying an anxious dog received great treatment. - The clearest negative theme is a pet club dispute: one owner says they missed collection of pre-paid flea and...

- Recent feedback is mixed, with one 5-star review praising the staff and saying an anxious dog received great treatment. - The clearest negative theme is a pet club dispute: one owner says they missed collection of pre-paid flea and worming treatment after a family bereavement, then could not obtain the treatment or a full refund. - That same complaint also raises concerns about communication and sympathy, saying they had to chase for a response and were unhappy with how the Wootton Bassett team handled the matter.

- Many recent reviewers describe a warm, friendly practice atmosphere and say they have stayed with the clinic for years. - Vets are often praised for clear communication, compassionate handling, and taking time to explain treatment...

- Many recent reviewers describe a warm, friendly practice atmosphere and say they have stayed with the clinic for years. - Vets are often praised for clear communication, compassionate handling, and taking time to explain treatment options and costs. - Reviews reflect a mix of everyday and ongoing care, including annual boosters, older cats, dogs, puppies and hamsters.

Eastcott Vet Clinic in Swindon is part of Eastcott Veterinary Practice and is owned by Linnaeus. Its listed services suggest a branch focused mainly on routine and preventive care, including wellness checks, parasite prevention, dental...

Eastcott Vet Clinic in Swindon is part of Eastcott Veterinary Practice and is owned by Linnaeus. Its listed services suggest a branch focused mainly on routine and preventive care, including wellness checks, parasite prevention, dental monitoring, and veterinary nurse-led support. It also offers a few notable extras such as free weight clinics and a free one-to-one puppy club.

- Several recent reviewers are very positive about the staff, describing them as caring, thoughtful and friendly, with clear explanations and support during treatment. - Parrot owners are especially positive, including one review about a...

- Several recent reviewers are very positive about the staff, describing them as caring, thoughtful and friendly, with clear explanations and support during treatment. - Parrot owners are especially positive, including one review about a very ill bird kept in for several days over Christmas and later reported to be doing well. - Recent complaints focus on customer service and administration, including concerns about a rude or patronising manner at reception, unanswered emails, and difficulties with insurance paperwork.

- Owners repeatedly praise Donna’s calm, caring approach, especially during longer rehabilitation journeys. - Reviews give a clear example of post-surgery rehab, with one cat attending after a dislocated knee and subsequent surgeries. -...

- Owners repeatedly praise Donna’s calm, caring approach, especially during longer rehabilitation journeys. - Reviews give a clear example of post-surgery rehab, with one cat attending after a dislocated knee and subsequent surgeries. - Clients value tailored exercises and clear explanations, saying plans are adjusted to fit both the animal and the owner’s routine.

- The recent written feedback linked to the profile is overwhelmingly negative, although several comments explicitly mention other Vets4Pets branches rather than Swindon itself. - Recurring complaints focus on disputed diagnosis or...

- The recent written feedback linked to the profile is overwhelmingly negative, although several comments explicitly mention other Vets4Pets branches rather than Swindon itself. - Recurring complaints focus on disputed diagnosis or treatment decisions, including concerns about procedures that reviewers felt were unnecessary or poorly handled. - Communication is another clear theme, with reviewers describing difficulty getting information, dissatisfaction with complaint handling, and slow responses.