Specialist Vets in Swindon

## Summary Lawn Veterinary Centre is a veterinary clinic offering booked appointments with **15‑minute consultations**, plus **online registration and appointment booking**. It covers routine pets including **dogs, cats, rabbits, hamsters, and guinea pigs**, and uses a **partner service for out‑of‑hours emergencies (Drove Vets)**. In the latest reviews available to us, owners repeatedly describe long-term use (e.g., **15+ years and 24 years**) and mention staff being **efficient**, **good with pets**, and **honest about what’s best for the animal even when it’s not what the owner wants to hear**. ## Services - **15‑minute consultations by appointment** - **Online registration** and **online appointment booking** - **Species seen:** dogs, cats, rabbits, hamsters, guinea pigs - **Emergency care arrangement (as stated on the website):** - During opening hours, clients are instructed to call the clinic as normal for advice. - **Out-of-hours:** emergency care is provided via **Drove Vets**; callers ring the usual number to be put through to Drove’s **24/7 team**. ## Reviews **Google rating:** 4.8 stars from 125 reviews. **“Themes below are drawn from the latest written reviews available to us.”** - Owners describe **staying with the practice for many years** (examples given: 15+ years and 24 years). - Multiple reviewers say the team are **efficient** and **caring** in day-to-day care (including one review specifically about ongoing care for a **cat**). - Decision-making and communication: one owner highlights staff being **honest about what is best for the pet**, even when it isn’t the outcome the owner hoped for. - Handling of pets: one review mentions staff being **really good with** their pets.

## Summary Purton Veterinary Group (Purton Vets) is a veterinary practice with a 4.8★ Google rating from 144 reviews. Recent reviews describe a team that recognises pets by name and creates a familiar, “family” feel for repeat visitors. One owner also mentions receiving a condolence card after their puppy died, suggesting the practice does follow-up gestures around bereavement. Not all feedback is positive, with a recent 2★ review alongside multiple 5★ reviews (no written detail was available for that lower rating). ## Reviews **Google rating: 4.8 stars from 144 reviews.** The latest reviews are mostly 5★, with one recent 2★ rating also present. **“Themes below are drawn from the latest written reviews available to us.”** - Staff being friendly and remembering pets (one owner said “everyone knows” their dog and are always happy to see them). - Supportive handling of pet loss, including sending a sympathy card after a puppy passed away. - Mixed sentiment overall due to a recent low rating (2★) appearing among otherwise very positive recent ratings, though no written complaint was provided in the inputs.

## Summary Drove Vets – Ridgeway Farm is a veterinary practice (ownership/corporate group not stated in the available information) that owners describe as strong on calm handling and clear decision-making support. Recent reviews repeatedly mention vets taking time to explain options so owners can make informed choices, and being pragmatic about treatment plans rather than overcomplicating care. Practical details also come up, including easy prescription ordering and follow-up care after visits. ## Services Services explicitly mentioned in the available information include: - Veterinary consultations and treatment planning (owners mention being given enough information to make informed decisions). - Handling and assessment of nervous or painful pets (described as calm and confident handling). - New-pet registration checks (one owner registered six dogs and described the visit as “really thorough”). - Prescription ordering (described as easy). - Follow-up care after appointments (mentioned by an owner after registering multiple dogs). ## People - **Lucy (vet)**: Mentioned as “excellent,” with owners highlighting calm, confident handling of pets that are nervous or in pain, and explaining care clearly enough to support informed decisions. - **David (vet)**: Mentioned alongside Lucy with the same strengths: pragmatic treatment plans and communication that helps owners decide what to do next. ## Reviews **Google rating: 4.9 stars from 184 reviews.** Themes below are drawn from the latest written reviews available to us. - Calm, confident handling—especially with pets that are nervous or in pain (Lucy and David are singled out by name). - Clear explanations and decision support: owners say they’re given sufficient information to make informed choices. - Pragmatic treatment plans (praised as practical and sensible). - Day-to-day experience points: a “thorough” registration visit for multiple dogs, “easy prescription ordering,” and mention of follow-up care. - One recent **4-star** rating is present but without written detail, alongside multiple recent 5-star reviews.

## Summary Drove Veterinary Hospital appears to operate as part of a wider “Drove vet group/clinics” (as described by a reviewer), with both routine care and more involved cases discussed in recent reviews. Owners mention structured preventive-care schemes (“kitten club” progressing to a “cat club”), cat-friendly facilities at the main hospital (a separate cat area for carriers and blankets), and inpatient care where owners were allowed to visit in the evenings and receive updates. Recent reviews also show mixed experiences: examples of strong communication (phoning for consent after finding a hernia during a neuter and explaining potential complications) sit alongside reports of issues being missed (one owner says blindness in a cat wasn’t identified until too late) and dissatisfaction with parts of the out-of-hours experience. ## Services Services and capabilities mentioned in the latest reviews include: - Preventive-care schemes: “kitten club” and “cat club” (described as a money-saving plan that helps keep cats in good health). - Cat-friendly handling/facilities: a separate cat area with carriers/blankets at the main hospital. - Neutering, with intra-operative discovery/management of a hernia (owner reports being called for consent and given an explanation of possible complications). - Emergency/urgent care and hospital admission (one cat admitted with kidney failure; another dog seen out of hours after an accident). - Inpatient care with communication: evening visiting allowed for pets staying overnight, plus updates. - Wound management discussed in detail by one owner: an initial plan to debride and suture, later changed to stapling with the possibility of returning if closure wasn’t satisfactory. - End-of-life care and cremation/ashes collection (one owner describes being given time to say goodbye; another review focuses on the experience when collecting ashes). ## People No clinicians are named in the reviews provided, but specific staff interactions described include: - A vet who supported a family during the loss of their dog, being described as friendly and sympathetic and explicitly telling them to take as long as they needed to say goodbye. - Clinical communication that owners valued: a call during a neuter when a hernia was found, asking for consent and explaining potential complications. - Front-desk experience is mixed: one owner collecting ashes describes feeling ignored and then spoken to abruptly, which they found especially difficult in a bereavement context. ## Reviews **Google rating: 4.6 stars from 546 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Preventive plans and routine care: one long-term client highlights “kitten club” and “cat club” as saving money and supporting ongoing health. - Cat-focused setup: separate cat area for carriers/blankets at the main hospital is called out as helpful. - Communication and consent: a reviewer appreciated being phoned mid-procedure for consent and a clear explanation when a hernia was found during neutering. - Inpatient/emergency support: positive mentions of emergency help, admission for kidney failure, being allowed to visit in the evenings, and getting updates. - Out-of-hours and consistency: multiple reviews raise concerns about out-of-hours experiences (including one describing their pet being “traumatised”), and another describing a change in treatment plan for a wound as disappointing. - Missed issue reported: one owner says their first cat’s blindness wasn’t identified until sight was lost. - Bereavement handling varies: one review praises the vet’s support at euthanasia; another strongly criticises the reception experience when collecting ashes.

## Summary Eastcott Vet Clinic offers a mix of routine veterinary care and support clinics, including vaccinations and parasite prevention, microchipping, senior-pet care, and veterinary nurse clinics for things like post-op checks and nutrition advice. The clinic also promotes “free” extras such as a Puppy Club (covering training, nutrition and behaviour guidance) and weight clinics, plus dental support (with free dental checks mentioned, but an initial dental check-up described as chargeable and with referral to a specialist referral team). Recent reviews skew positive for friendliness and reassurance, but there is also a sharply negative account alleging a cat was sent home with an infection without antibiotics and that medical notes didn’t match what was said in the consultation—so experiences reported by owners are mixed. ## Services Based on the clinic website summary and the latest available reviews, services mentioned include: - Preventive care: vaccinations, parasite prevention, and regular dental care - Wellness exams / routine check-ups - Dental support: free pet dental checks are mentioned; the initial dental check-up is described as chargeable; referral to a specialist referral team is also referenced - Free pet weight clinics - Free Puppy Club (guidance on training, nutrition, and behaviour) - Microchipping - Senior pet care - Veterinary nurse clinics (post-operative care, nutritional advice, general health checks) - Specialised referral treatments (no specific procedures described) ## People - **Emma Hobbe (vet)**: named in one 1-star review, which alleges an animal left in pain due to infection without antibiotics and that records didn’t reflect what the owner says they were told (follow-up timing in particular). - **Practice team (not named)**: multiple recent 5-star reviews describe staff as “friendly,” “reassuring,” and “professional,” with one owner saying they felt their dog was in “safe hands.” ## Reviews **Google rating: 4.8 stars from 211 reviews.** “Themes below are drawn from the latest written reviews available to us.” - Several owners describe a friendly, reassuring manner and a professional-feeling experience. - One owner reports a serious negative experience: they say antibiotics weren’t provided for an infection until they sought a second opinion elsewhere, and they also claim the clinic’s notes conflicted with what they were told about when to return.