Drove Vets - Abbey Meads Veterinary Surgery – Vets in Swindon
Clinic Overview
Drove Vets – Abbey Meads Veterinary Surgery is a small-animal practice in Swindon; group ownership isn’t stated in the available information. Recent feedback continues to describe a friendly clinic that can often accommodate short-notice appointments, handles nervous pets with patience, and follows up after treatment. Owners mention routine care alongside more involved cases such as dental treatment, diagnostic testing, and minor injury care.
Services
- •Routine appointments and preventive care: owners mention booster vaccinations, claw or nail trims, and general check-ups.
- •Short-notice and problem-focused consultations: reviews describe the practice fitting pets in quickly when needed, including for distress linked to fireworks, with medication prescribed and follow-up by phone after treatment.
- •Behaviour-sensitive handling: several comments highlight calm, patient support for pets that are anxious about vet visits, including gentle examinations and helping pets feel more comfortable during appointments.
- •Diagnostics and treatment: feedback mentions thorough examinations, arranging further testing, explaining results clearly, and doing their best in difficult handling situations such as attempted blood testing.
- •Procedures and minor injury care: recent examples include dental operations, treatment for a painful broken claw, and ear cleaning during a consultation.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Most recent reviews focus more on the standard of care than on cost, though one reviewer raised concerns about fees, communication around charges, and changes to a care-plan style offering.
People
- •Laura (role not stated): mentioned repeatedly in reviews for careful handling during booster vaccination and claw trim visits, a thorough cat examination, arranging next-day testing, and explaining results clearly. One recent reviewer was critical of her communication style.
- •Emma (role not stated): singled out positively by one reviewer as a staff member they and their dogs particularly liked seeing.
- •Wider team: reviews frequently describe the staff as friendly, gentle, helpful and reassuring, especially with nervous pets and short-notice visits.
Reviews
Google rating: 4.7 stars from 147 reviews.
- •Recent feedback is mostly very positive, with many owners saying their pets were treated kindly and made to feel at ease during consultations.
- •Reviews cover both everyday and more involved care, including vaccinations, claw trims, dental work, diagnostic testing, ear treatment, and treatment for a broken claw.
- •Convenience and responsiveness are recurring positives, with examples of being seen on time or slightly early, fitting in urgent cases, and follow-up calls after treatment.
- •There is also an isolated but strongly negative review focused on pricing, billing transparency, and communication, which stands out against otherwise favourable recent comments.
