Shaw Veterinary Centre Ltd – Vets in Swindon
Clinic Overview
- Many reviewers describe the team as friendly, patient and welcoming, with several saying they have used the practice for years or returned after a long gap. - Vets are regularly praised for listening carefully, answering questions, and giving clear, reassuring advice during appointments. - Recent reviews mention care for cats, senior cats, dogs, puppies and hamsters, with positive comments about confidence in the vets’ knowledge and handling.
Services
- •General veterinary appointments and advice: Consultations are often praised for clear explanations, with vets taking time to listen, explain illnesses and talk through treatment plans and likely costs.
- •Care for cats, dogs and small pets: Reviews cover cats, senior cats, puppies, dogs including a puggle, and hamsters, suggesting the practice sees a broad mix of common household pets.
- •Preventive and routine care: Clients mention annual boosters, flea and worm treatment reminders, and repeat medication collection.
- •Follow-up and practical support: Reviews mention quick appointment access for a senior cat, text reminders for preventive treatments, discussion of non-urgent options without pressure, and out-of-hours contact information being explained when needed.
Pricing
No published pricing information is currently available for this clinic.
People
- •Rebecca (vet): Repeatedly praised for compassionate handling of cats, clear explanations, and talking through treatment plans and costs in a practical way.
- •Tessa (vet): Mentioned very warmly by an owner of a 19-year-old cat, who felt their pet was in especially caring hands with her.
- •Reception, nurses and vets: Recent feedback often describes the wider team as friendly, welcoming and knowledgeable, though some reviews raise concerns about reception professionalism and communication.
Reviews
Google rating: 4.7/5 from 242 reviews.
- •Many reviewers describe the team as friendly, patient and welcoming, with several saying they have used the practice for years or returned after a long gap.
- •Vets are regularly praised for listening carefully, answering questions, and giving clear, reassuring advice during appointments.
- •Recent reviews mention care for cats, senior cats, dogs, puppies and hamsters, with positive comments about confidence in the vets’ knowledge and handling.
- •Negative comments are mainly about front-desk service, a reported long wait, repeat medication ordering, and one dispute over charges linked to a pet health club membership.

