Shaw Veterinary Centre Ltd

Shaw Veterinary Centre Ltd is a veterinary practice with some practical touches mentioned by clients, including separate waiting areas for cats and dogs. Reviews describe care across a range of pets (including a 19‑year‑old cat, dogs/puppies, and hamsters) and mention clear guidance and advice during appointments. One recent review raises a service concern about nearly an hour’s wait and feeling the reception response was defensive when asking about queue position.

Services

Based on the information available in recent reviews, clients use the practice for

• •General veterinary appointments and advice, with owners highlighting “clear guidance and advice” from the vet.
• •Senior pet care, specifically a 19‑year‑old cat whose owner felt in “the best hands.”
• •Vaccinations/annual boosters (mentioned for dogs).
• •Care for multiple species, including cats, dogs/puppies, and hamsters.
• •Out-of-hours access information: one owner says they were told how to reach out-of-hours care at their last appointment (the exact provider/arrangement isn’t specified).

People

• •Tessa (vet): mentioned by name by a cat owner who says they feel their older cat is in the best hands when seeing her, and that she “really cares.”
• •Front desk/reception (unnamed): one reviewer reports a negative experience, describing the receptionist as defensive when the reviewer politely asked where they were in the queue after a long wait.

Reviews

4.7 stars from 220 reviews. - Clinic setup noted: separate cat and dog areas are specifically appreciated.

• •Vet communication: owners mention clear guidance and advice during visits.
• •Long-term use: one client says they’ve used the practice for 20+ years, including for annual boosters and when their dogs are unwell.
• •Range of pets treated: reviews mention hamsters, puppies/dogs, and an elderly cat.
• •Service consistency isn’t universal: one recent review describes a nearly 1‑hour wait and dissatisfaction with reception/customer service, while others describe a “warm welcome” and “great service.”