Great Western Exotics

Great Western Exotics is presented in reviews as a practice used for non-traditional pets, with recent examples involving parrots and rabbits. Owners describe the clinic keeping very ill birds in for several days over the holiday period and discharging them “doing well,” suggesting it handles inpatient monitoring/treatment for exotics. Feedback is mixed: multiple reviewers say they wouldn’t take their parrots anywhere else, while one detailed rabbit case alleges the rabbit was discharged still not eating, that feeding was assumed based on “food gone,” and that costs rose very quickly without outcomes matching the spend. One reviewer also states the practice is owned by IVC (this ownership detail is not confirmed by other provided inputs).

Services

Services mentioned in the latest reviews include

• •Care for parrots (including treatment for a “very ill” parrot and keeping the bird in for “some days” before discharge).
• •Rabbit care for weight loss/not eating, including
• •Inpatient treatment/monitoring over multiple stays.
• •Placement of a feeding tube (reported to have fallen out after a couple of days).
• •Housing an additional “healthy rabbit friend” alongside the unwell rabbit (recommended by the practice, per one reviewer).

Pricing

• •One reviewer reports being charged £5,000 during treatment for a rabbit they felt was terminally unwell.

People

No individual clinicians are named in the provided inputs. What owners describe about the team

• •Positive bird owners mention “caring and thoughtful staff” and a “great friendly team,” including help provided over the holiday period.
• •One rabbit owner reports concerns about assessment/monitoring, saying staff told them the unwell rabbit was “eating well” but (they believe) did not confirm which rabbit was eating, and felt attention was disproportionately on the healthy rabbit.

Reviews

4.5 stars from 93 reviews. “”

• •Several recent reviews focus on parrot care, including inpatient stay for a very ill bird and reported improvement after discharge.
• •A detailed negative review about rabbit care alleges premature discharge while still not eating, questionable monitoring assumptions (food disappearance attributed to both rabbits), a feeding tube that fell out, and very high total charges (£5,000) with the owner feeling this prolonged suffering rather than improving outcomes.
• •Overall, the written feedback shows a split experience by case, with strong praise from some bird owners and a sharply critical account from a rabbit owner about standards of care versus cost.